I have Verizon MIFI which is wifi internet service. I pay for 12 gb a month and I make sure I don't go over and I often have a carry over to the next month. Problem developed which is connection speeds have dropped from, around 6mbps download to as low as .29 and upload went from around 6 mbps to often as low as .54 mbps. I found out Verizon made unlimited data usage available in Jan. 2017. I started seeing my speeds drop around May or June. I also found out that those with unlimited data can be throttled down when they have used around 5gb in a billing cycle. LOL So she just admitted they do throttle down some accounts. The customer support said I shouldn't get throttled down because I am paying a premium for 12 gb a month. I found there is a cell tower 5 miles from me and the land is flat with no tall buildings between me and the tower. The CS said I am not high usage and I am not in a fringe area since the tower is so close to me and population usage is not a problem either. She said there could be a problem at the tower and she was making a request for the tower to be checked for problems. IMO there isn't a problem with the tower because around 1 a.m. my connection speeds are around 6-8 mbps. CS said I would receive an email about the problem and when it was taken care of. She said it might be a few days to a week to hear from them. Here comes the awakening to what appears to be a scam.......... I get a message on my jetpack that after investigation they have concluded that I live in a fringe area and so at times of high Verizon customer use that my speeds could be slow. Gee I think they should have gotten with the CS that said I am not in a fringe area and the area is not under data stressed usage. So after hearing their latest BS I have no question about my being throttled down. I am just now close to 5 gb for the month and how about that.........my speeds are now slower than ever. My speeds now are slower than dial up. Even late night hours the speeds have even dropped now. I guess I am being treated like an unlimited plan because I am at 12gb a month. When I was using Sprint years before using Verizon I was on unlimited use and I dropped them when they throttled me down like Verizon is doing to me now. The old saying you get what you pay for is not the motto I am finding to be true. Now T-Mobil is claiming higher connection speeds or at least equal to Verizon since T-Mobil has expanded their cell tower locations. I just wonder would I get the same throttle down treatment from T-Mobil? If I am going to get dial up speeds then what good is it for me to pay for what I am not getting? It really pulls my chain they will not admit they are cheating me. I searched Verizon complaints and I found thousands of them. Verizon supposedly just bought out Yahoo and before the effective date of around June I dropped my Yahoo account when I was informed that all my activity could be archived and I could not delete it. Facebook did the same thing years ago and I dropped my account there also. The internet will very soon be totally under monopoly control. I just watched a Verizon commercial where two women and a man are on horseback in a country setting claiming they are getting the same connection service the big cities get. OOPS They didn't tell about the throttle down rip off.