Featured Ruger Warranty

Discussion in 'Ruger Rifle Forum' started by 71magna, Feb 3, 2018.

  1. 71magna

    71magna New Member

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    What gives on Ruger warranty policy with rifles? Do they have one or not? I’m not buying a Weatherby or Savage because one has a weak two year warranty and the other thinks nothing will ever go wrong with theirs so they don’t need a warranty. Huh?
    I’m leaning toward Remington since they have a lifetime warranty. I want my first new rifle from USA and with a good warranty. Heck, my old Carcano probably still has a warranty! Lol just kidding...
     

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    Last edited by a moderator: Feb 8, 2018
  2. Blkhawk73

    Blkhawk73 Member

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    I the manual for every Ruger firearm is this:

    "The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to give a written warranty. It does provide that if a written warranty is given, it must be designated as “limited” or as “full” and sets minimum standards for a “full” warranty. Sturm, Ruger & Company, Inc. has elected not to provide any written warranty, either “limited” or “full”, rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Sturm, Ruger & Company wishes to assure its customers of its continued interest in providing service to owners of Ruger® firearms."

    Soooo, like the one you mentioned above and seemingly dismissed, there's no warranty. Wouldn't have any issues buying wither the Weatherby or Savage myself. To expect the firearm to be forever flawless and without issue isn't being realistic. It's a mechanical device designed and assembled by humans. Haven't found one of those that's infallible yet. Take care of it as it should and it should last generations. With the issues Remington has had and how they addressed some of them...pass!
     

  3. gesystem

    gesystem New Member

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    Other folks will chime in for sure, but the reality is that Ruger will correct any manufacturing flaw or defect on any firearm for as long as you own it. They will typically pay shipping both ways. I’ve also heard of them basically repairing damaged firearms for no cost including shipping in most cases. They have, hands down, the best customer service response in the industry.
     
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  4. 71magna

    71magna New Member

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    Really? Ok thanks. I know a manufactured item won’t be perfect forever but I like factory support. I work in an industry that always plays tricks and pulls out loopholes on customers. I have just started getting into rifle shooting after 25 years of a myriad of handguns and have always loved the quality of Ruger and other high-quality companies. I got “screwed” on a Colt Python years ago when it went out off time and felt kind of bitten. I’ve got three bolt-actions but I’ve been wanting a new rifle for a long time now. And to Remington-I hear you but nothing beats their utility in the 870.
     
  5. Movinfr8

    Movinfr8 New Member

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    Call Ruger. If you have a problem, other than sticking the bbl in mud and clearing it with a bullet, I bet they will help. I called about the weak finish on the LC9 and they said they’d refinish it gratis! Told them thanks, but I was going to cold blue it since it’s a tool, and will get ugly again.
     
  6. gwpercle

    gwpercle Member

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    Every Ruger I've had a problem with , a 10/22 that was damaged by some overloaded Winchester Wildcat factory ammo and a MKI Target that I had shot for so many decades several parts were just worn out, I returned them to Ruger, they rebuilt the guns and returned at No Charge . Good enough warranty for me.
    Gary
     
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  7. Fireman22

    Fireman22 Active Member

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    I love reading about first hand testimonials regarding positive Ruger customer service. I have not had to send any of my Rugers back but it is great to know that if I do, I will be taken care of.
     
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  8. Movinfr8

    Movinfr8 New Member

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    They overbuild these guns so much, they probably love seeing something that we can manage to break!!
     
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  9. SR9cSolo

    SR9cSolo New Member

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    I recently bought an SR9c that had significant barrel damage around the chamber. Even though I bought it used they had no problem looking it over, repairing the damage and replacing some other internal parts. The whole service experience was great, they really went above and beyond what I expected.
     
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  10. buster40c

    buster40c Well-Known Member

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    Ruger has probably the best warranty on their guns than any other gun maker provides that even have a written warranty. IMO Because of the money hungry legal system it is almost impossible to write a warranty that couldn't be used against a manufacturer.

    I have sent two guns back to Ruger for repair {warranty}. One was maybe 6 months old and the other was close to 2 years old. Ruger paid shipping both ways and gave me no flack whatsoever or cost me a penny. I also had a recall on my MKIV that was fixed for no cost to me. The guns were returned to me within 2 weeks every time. Ruger service takes no second place in customer service to anyone.
     
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  11. Todd James

    Todd James New Member

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    I have sent Ruger a couple of pistols for repairs. They fixed them. Paid shipping both ways. They called to discuss problem. Fast service. Ruger does not need any stinking warranty it is a Ruger!!! It is my first choice of my firearms. Great company.
     
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  12. bob9E

    bob9E New Member

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    Son bought me a Ruger SR1911 full size for my birthday( GREAT SON) almost gave me a heart attack. Was field stripping before going to the range and the spring went flying in the air. found the spring but not the cap. Called Ruger the next day, told them what happened. The NICE lady on the phone says "you would be surprised how often that happens-what is your address and I will ship you one- no cost. Needless to say I am now the proud owner of a Ruger SR 1911, Ruger SR 40C, Ruger SR 9C, Ruger SR 22 (a Christmas gift from my son).When I go browsing for guns I filter everything out except Ruger. I won't buy anything but Ruger from now on!!
     
  13. Yes! Yes they do!
    Ruger doesn't put it in writing but they
    will warranty any firearm that gives you a problem with the exception of a discontinued model if the parts needed are no longer available.
    If you wear out a discontinued model they'll give you a "deep discount" on a new model.
    I could give you many examples as I've dealt with CS at Ruger, thru the years, more times than I can remember.

    Here's the deal:
    The first two years after purchase you pay nothing, they pay everything.
    After two years you may -or- may not be asked to pay shipping, that's all!

    Don't care what the naysayers say. You have the best warranty with Ruger.

    Only hitch... QC seems to be lacking at Ruger lately but their CS is the best out there.
    Kind of a 'trade off' so to speak.......



     
  14. flashback

    flashback SR40 / RAP9mm

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    I have had a couple issues over the years with the SR40 and each time they have sent me a shipping label, fixed/repaired, and shipped back with no cost out of my pocket...they stand behind their stuff and the service has been fantastic!
     
  15. slysir

    slysir New Member

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    Only one time in my life did I have to send a firearm back to the manufacturer...thank goodness it was a Ruger.

    Best customer service in the business...and I don't mean only the firearm business. If only every company used their example!!

    -John