First time here and just had to say KUDO to CS at Ruger, I have a New model 357 that's years old, Love to shoot and a couple months ago the Pawl wore out and the Cyl. free floated most of the time. At first I though it was the Cyl latch lock. So Yea, I completely tore it down, got a few parts but not the Pawl. Of course, could not put it together again, called Ruger, they gave me a Ref number and Shipped it back in basket case condition. That was just 18 days ago and my Blackhawk arrived today. AS TIGHT as a new gun. New Pawl new springs, Work on the Cyl lockup. My COST??? ZERO. Now that's service!!