red label o/u

Discussion in 'Introductions' started by lngrngshtr, Feb 11, 2016.

  1. lngrngshtr

    lngrngshtr New Member

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    First time to post. I am now the user of four Ruger products and am very happy with the company and it's service. I however contacted Ruger CS and was told that the company is nolonger servicing the Ruger Red Label. The gun was highly touted at the club I attend ,so I thought it was a good investment. Not so much if Ruger is not going to stand behind it as with other products. Please comment. Company? Users?
     
  2. phideaux

    phideaux Well-Known Member Lifetime Supporter

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    Welcome to RugerTalk,

    Thanks for joining and the introduction.

    I have seen several companies that have eventually dropped support to some older models , due to the expense of maintain inventory for a product that is not in high numbers.

    Hope you don't have any problems with it.

    There are other sources for parts I'm sure.



    Jim
     

  3. VThillman

    VThillman Active Member

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    It's SOP. If the gun is no longer manufactured, the parts won't be either. Over time, company gunsmiths familiar with the gun retire - and maybe you need to find one of them?
     
  4. Tommycourt

    Tommycourt Tommycourt

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    Welcome to the forum. I once owned a Ruger Red Label 20 gauge shotgun and found it to be one of my favorites. It would seem strange that Ruger does not have parts or someone who can work on the gun for you. Ruger has and outstanding reputation for taking care of their customers. I would contact them again, ask who you are talking to and possibly the position they maintain in the company, and if they don't give you satisfaction, ask for the supervisor. Again, welcome to the forum. I am sure that someone on here has some info that they can share to help you out.

    Tommy from the Valley of the sizzling sun Az
     
  5. lngrngshtr

    lngrngshtr New Member

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    Thanks for the replies, mostly, It seems sad that having only discontinued RL in 2015 that service is cancelled at the same time. I will follow up with supervisory people. Also single six upgrades go on, maybe to stop liability? Shotgun looks good and I will shoot it as soon as weather breaks next week. Hard case ordered from Ruger and is on the way. Best from the Soviet Socialist Republic of Maryland.
     
  6. gunslinger669

    gunslinger669 Active Member

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    Parts are available at Brownells, and any competent gunsmith can do the work. But I too am surprised that you were told Ruger won't service them- definitely reach up higher in the chain of command there.
     
  7. MagBlackhawk

    MagBlackhawk Patriot

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    Welcome to R/T. Glad you joined us.
    I have an old M77R tang safety model rifle they won't service but it's 35 years old. Understandable in my opinion.
    But a model discontinued 2015, and a Red Label at that? Like you've said, try going up the chain.
    Ruger usually has the best customer service. Good luck to you and please let us know what you find out.
     
  8. VThillman

    VThillman Active Member

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    Yeah the model was discontinued in 2015, but maybe more significant is when Ruger made the last production run. That's when parts were being made, and people putting parts together, right? I'm operating here in even more ignorance than usual for me...
     
  9. lngrngshtr

    lngrngshtr New Member

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    I went back and picked another route through the web site only to find at the end of one of the pages there is a list of all the products that are not serviced any longer. RL, m77r tanged, #3, single six except safety upgrade. and many others... Shame they can not make money but Brownells can. Off for now but I will report back after range trials next week.
     
  10. Gabby

    Gabby New Member

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    If you are looking for new, check this out. I don't know how it compares to the earlier models but it may be just as good I sure hope so mine was a dream to shoot and I never had one thing go wrong with it. Bought it in '88 or perhaps '89, and traded it off about 5 or 6 years ago. I loved it but don't hunt or do field trials anymore so didn't need it. And I traded it for a S&W model 19 which is my favorite DA revolver.
    Gabby

    http://www.ruger.com/news/2013-10-24.html

    Sorry when I went to Ruger's site there were no listing for the Red label other than parts.
    So I guess the new ones didn't go over well and they must have stopped production again. That's a real bummer.
    I'd still go with the old model if I needed a shotgun again, they are really good guns.
    Ruger has their head where the sun doesn't shine.
    G
     
    Last edited: Feb 19, 2016
  11. Hairtrigger

    Hairtrigger New Member

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    Better yet, I own two of the woodside versions, fun to shoot but in the back of my mind I am very cautious
     
  12. lngrngshtr

    lngrngshtr New Member

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    Back again. Gun works well(shooter, not so much) Shot two hundred and did better as I went along. Will pattern now and get down to basics again. Ruger had a case for $69. S&H included. fits well with silicon rags. Like Balance at break point, but lets you know if your not into gun. Kick not an issue otherwise. Best and thanks, B.