Ruger has me mad now - parts for SR-556

Discussion in 'Ruger Rifle Forum' started by Machine, Jan 21, 2013.

  1. Machine

    Machine New Member

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    I want to buy some parts for my SR-556. Ones that are showing wear and others that I think might be a good idea (springs). I did all my research up front using my user manual as a parts guide.

    I waited 20-something minutes, 17th in line to get to talk to a guy who then tells me the bolt I want to order is 'factory fit only'. While they have factory fit parts marked with an '*' in my manual, the bolt is not one of them. My bolt is showing a circle wear pattern from primer leakage gasses.

    So then I figure I would at least get prices for the remainder and then worry about the bolt later. We talk briefly about part numbers, then the guy says wait a moment and DROPS MY CALL!

    I call back again and they only take messages. I leave all my details, including what I want prices on. It is now the following week. Have I heard from them. NO!

    This kind of service is BS, especially with your hands tied on parts. I guess I should have bought a standard pattern AR15. :mad:
     
    Last edited by a moderator: Jan 21, 2013
  2. blackbart

    blackbart New Member

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    Hi Machine,
    i have a black hawk 357 from the 70s. it needed some factory parts service said send us the gun and we will take care of it. they rebuilt from the ground up, tested it disassembled it and polished it. its better than new. the best is that its free. they also sent me parts for my mini 14 that did not need factory install for free and told me to please send it in and we will give it the love for free. let them have your ar. i have 2 mini 14s the magnum and ss1022 that clark customs did accuracy tune up, no ar i live in cal, when i move to az i will fix that!
    good luck,
    black bart
     

  3. Palouse

    Palouse New Member

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    Not a fan of factory fit parts, especially on easily replaceable parts like an AR bolt.
     
  4. TheDan

    TheDan New Member

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    I know the carrier is different, but isn't the bolt standard AR? You probably don't have much to worry about anyways. How many rounds have you fired through it?
     
  5. clarkws756

    clarkws756 New Member

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    No, the bolt is not a standard AR bolt. It does not have the gas rings required on a standard gas opperated AR.

    That having been said, it is no more difficault to change. It drop right into the bolt carrier. There is nothing about it that requires factory fit and Ruger should make these available as parts.
     
  6. Machine

    Machine New Member

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    TheDan - I have 5k through the gun, but I don't want to wait for a problem to have spare parts. This really irks me.
     
  7. warchild138

    warchild138 New Member

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    Be wary of turning it over to anyone, Standards of background checks have changed and you may not be eligible to get it back. Happened to me at the pawn shop.
     
  8. Will

    Will New Member

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    I don't know the laws of your state, but in most a manufacturer can ship a repaired gun directly to you as you already own it.
     
  9. CmdrCody

    CmdrCody New Member

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    That is true. But the bolt is otherwise quite similar to an AR bolt,
     
  10. bhale187

    bhale187 New Member

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    The first SR556 models that shipped out had a AR15 bolt, gas rings removed and an O ring added to the extractor. Later models of the SR556 are using a Ruger Specific bolt that has the removed the 'flares' where the gas rings went. The carrier is not changed as far as I know.

    If you can find a standard AR15 bolt, try removing the gas rings and dropping it in. I'd bet it will run fine on that until you can get Ruger to fix it.


    EDIT:
    just realized this is a couple month old post :eek:
     
    Last edited: Mar 19, 2013